Company Overview
Velvac is a leading supplier of vision systems, aftermarket components, and safety solutions for heavy-duty trucks, utility vehicles, and big-rig fleets across North America. With headquarters in New Berlin, Wisconsin and a major manufacturing facility in Reynosa, Mexico, the company relies on tight coordination between engineering, IT, production, procurement, and operations.
That coordination depends on clear communication, but language gaps between U.S. and Mexico teams often slowed collaboration, extended meeting times, and introduced operational inefficiencies.
I’m involved in everything - IT security, warehouse systems, the manufacturing floor. Communication between locations is constant. Before Langfinity, the language barrier really got in the way for teams collaboration
- Mario, Velvac’s Senior IT Analyst
The Challenge
Language barriers were limiting speed, productivity, and alignment
With distributed teams responsible for daily engineering updates, production planning, troubleshooting, and customer-related discussions, Velvac needed fast, accurate communication between its U.S. and Mexico operations.
But multilingual meetings created bottlenecks.
1. Meetings took 30–60 minutes longer
Because teammates often repeated information in both English and Spanish, every discussion took significantly more time.
We were repeating ourselves constantly. Meetings easily ran 30 minutes to an hour longer because everything had to be explained twice.
- Mario, Velvac’s Senior IT Analyst
This directly reduced productivity in:
Engineering and technical problem-solving
Warehouse and production coordination
IT system updates
Leadership alignment
Training and safety communication
This is a common scenario where real-time translation for manufacturing becomes mission-critical.
2. Internal employees became unofficial interpreters
Velvac depended on bilingual staff attending meetings solely to interpret for others.
We always needed someone bilingual in the meeting. They had to repeat what someone said in English for Reynosa, or repeat Spanish for our New Berlin team.
- Mario, Velvac’s Senior IT Analyst
This created hidden operational costs:
Lost time for accounting, warehouse, or production employees
Frequent context switching
Delays when bilingual staff were unavailable
Reduced participation from non-English speakers
Companies facing this often begin evaluating AI interpreter vs human interpreter cost, and Velvac reached this moment as well.
3. Misalignment risked production errors and slowdowns
When communication wasn’t fully aligned, small misunderstandings could cascade into:
Production missteps
Delayed rollouts
Slower planning cycles
More rework or corrective action
If our plans aren’t understood clearly on both sides, it hurts efficiency, and eventually production.
- Mario, Velvac’s Senior IT Analyst
Why Velvac chose Langfinity
When Velvac evaluated real-time translation tools, the market looked crowded. But performance and accuracy quickly narrowed the field.
We tried other AI translation tools, none were even close to what Langfinity offered. They couldn’t pick up dialects. They misinterpreted terms. Once we found Langfinity, we knew we had something great.
- Mario, Velvac’s Senior IT Analyst
1. Best-in-class accuracy for technical & manufacturing teams
Langfinity’s platform is built for complex operational environments, making it the best AI translation software for manufacturing, engineering, IT, and safety workflows.
It supports:
Real-time translation for manufacturing teams in Reynosa and leadership teams in Wisconsin
Spanish<>English manufacturing translation
Technical terminologies
Accurate AI translator for different accents and regional dialects
For Velvac, accuracy was essential. Their teams speak fast, use technical vocabulary, and switch between languages mid-sentence.
2. Seamless integration with Microsoft Teams
Setup required almost no training.
It was very easy. Once permissions were set at the tenant level, users just added the app. The interface is simple. Our team figured it out immediately.
- Mario, Velvac’s Senior IT Analyst
This quick deployment allowed Langfinity to become Velvac’s enterprise real-time voice translator for day-to-day operations.
3. A partner, not just a vendor
Mario emphasized that support was a deciding factor.
We knew we found the right partner when we saw how hard you worked to meet our needs. You listened, responded, and treated our challenges like your own. That’s not something we’ve experienced with other companies.
- Mario, Velvac’s Senior IT Analyst
In enterprise manufacturing environments, this level of collaboration is rare and valued.
The Results
1. 30–60 minutes saved per meeting
Across engineering reviews, warehouse coordination, production planning, and cross-border IT calls, Langfinity reduced meeting duration significantly.
Since using Langfinity, we save at least 30 minutes to an hour per meeting. People don’t have to repeat themselves anymore.
- Mario, Velvac’s Senior IT Analyst
For a company running dozens of bilingual meetings per month, this translates into hundreds of hours of reclaimed productivity annually.
2. Employees get time back to do their actual jobs
By eliminating the need for bilingual employees to act as human interpreters, Velvac improved productivity across the business.
People now spend more time on the floor, in the warehouse, or doing their real work instead of being stuck translating.
- Mario, Velvac’s Senior IT Analyst
This is where companies feel the biggest impact: operational efficiency increases without increasing headcount.
3. Clearer alignment and fewer miscommunications
With an AI interpreter for technical meetings, plans and instructions land the first time, reducing the risk of costly production errors.
Teams now communicate with confidence across locations.
4. A platform for future global growth
Velvac sees opportunities to use Langfinity with:
Multilingual U.S. customers
Canadian French-speaking partners
Future Mexico-based customers
Cross-border suppliers and vendors
Langfinity also supports use cases like:
AI translation for field service technicians
Multilingual customer support AI translator
Real-time voice translation for training videos
Manufacturing training translation software
Giving Velvac room to expand internationally with ease.
Conclusion
Velvac brought in Langfinity because seamless communication across U.S. and Mexico teams was essential to operating faster, aligning teams, and avoiding costly delays.
Langfinity has become a critical operational layer, enabling:
Shorter meetings
Higher team productivity
Reduced internal dependency on bilingual staff
More confident cross-border collaboration
A scalable foundation for international growth
We see ourselves using this long term, and in ways we didn’t even think of before. Langfinity has minimized the language barrier so we’re all on the same wavelength. It helped our teams move faster and work better together.
- Mario, Velvac’s Senior IT Analyst
For any manufacturer looking to improve global operations, Velvac’s experience shows what’s possible with real-time translation for manufacturing: clear communication, aligned teams, and the freedom to grow without language limitations.
