WindsorONE, a premium American trim-board manufacturer, operates a fully integrated global supply chain, with forests and sawmills in Chile, manufacturing across the U.S., and growing commercial relationships in Korea. This requires constant coordination between engineering, IT, production, finance, and international customers. But language barriers were slowing the business down. Meetings took twice as long, internal employees were being pulled away from their jobs to translate, and leaders couldn’t speak directly with their own teams.
Langfinity removed these bottlenecks and now enables WindsorONE to communicate clearly and efficiently across languages, teams, and continents.
With accurate real-time translation built for technical manufacturing workflows, WindsorONE shortened every multilingual meeting, eliminated the need for internal interpreters, and saved more than 300 hours per year across teams. Leadership can now speak directly with Chilean counterparts and Korean customers, global operations move faster, and the company can expand internationally without hiring additional bilingual staff.
Every minute we use Langfinity is a minute we’re saving. I can finally talk to my team in Chile without pulling someone else into the call.
- Kelly, VP of Systems at WindsorONE
Langfinity is now a critical layer in WindsorONE’s global operations, enabling clear, fast, and reliable communication across languages, teams, and continents.
About WindsorONE
WindsorONE produces premium trim boards and moldings used in homes across the United States. Their unique vertical integration gives them end-to-end control of quality, from Chilean forests all the way to the homes of American buyers.
That vertical integration also creates a constant need for multilingual communication in technical, operational, and high-stakes commercial contexts. The U.S. engineering, IT, and finance teams communicate daily with Chile’s sawmill and production teams. Korean customers rely on WindsorONE for lumber used in industrial packaging. And every stage of the operation involves technical terminology.
Kelly, the VP of Systems, sits at the heart of this communication network.
I oversee ERP systems, manufacturing systems, engineering workflows, and IT processes. I’m constantly talking to our teams in Chile. But before Langfinity, every conversation required a translator.
- Kelly, VP of Systems at WindsorONE
The Challenge
WindsorONE’s language challenges produced measurable delays, higher operational costs, and reduced productivity across departments.
Meetings took twice as long
Our calls were taking twice as long because everything had to be translated back and forth.
- Kelly, VP of Systems at WindsorONE
This affected:
Engineering and IT troubleshooting
Weekly production planning
Safety and compliance communication
Market expansion discussions with Korea
The company effectively operated at half-speed during multilingual meetings.
Internal employees became unofficial interpreters
Instead of hiring dedicated translators, bilingual employees in accounting, finance, and production were being pulled into meetings.
I’d have to call Jesus from accounting and interrupt his work for an hour just so I could talk to the team in Chile.
- Kelly, VP of Systems at WindsorONE
This created hidden costs that grew with every meeting:
Lost productivity in core departments
Context switching and delays
Widening backlog
Burnout
It also highlighted the need for an AI interpreter for technical meetings, one that could handle engineering, IT, and manufacturing vocabulary with precision.
Leadership could not communicate directly with their teams
Kelly manages the Chilean IT department. Yet he couldn’t meet with his own reports without coordinating multiple schedules.
I couldn’t talk to my own team without pulling someone else in. If the bilingual employee wasn’t available, the meeting wouldn't happen.
- Kelly, VP of Systems at WindsorONE
This impacted turnaround times and leadership alignment.
Global expansion into Korea required high-accuracy translation
The company’s Korean customers require detailed, precise conversations involving technical vocabulary.
These are high-stakes conversations. Mistakes aren’t acceptable.
- Kelly, VP of Systems at WindsorONE
This is where Langfinity’s strength in Korean–English technical translation for manufacturing became essential.
Why WindsorONE Chose Langfinity
Here’s why Langfinity became the solution that finally removed WindsorONE’s communication bottleneck.
Real-time translation built for manufacturing
Langfinity supports:
Real-time translation for engineers
Korean english technical translation for manufacturing
Spanish english manufacturing translation
This made production meetings, status updates, multilingual training, and engineering discussions fast and seamless.
Accurate AI translator for different accents
Whether Chilean Spanish, Korean English, or rural dialects, Langfinity delivered clarity.
It was eye-opening. I could finally talk to my team in Chile without relying on someone else.
- Kelly, VP of Systems at WindsorONE
Focus on technical terminology translation
The platform accurately handled:
ERP jargon
Manufacturing processes
Machinery terms
Operational vocabulary
Safety language
This is crucial for multilingual safety training translation, compliance, and manufacturing training translation software.
A scalable replacement for human interpreters
Langfinity provided the value of an enterprise real-time voice translator without the cost.
It frees their time up and saves the company money because now they’re doing their actual job.
- Kelly, VP of Systems at WindsorONE
This directly supports enterprise evaluation of AI interpreter vs human interpreter cost.
Enterprise-grade support
If we had an issue, I could ping Jacob and get a response right away. Communication has been great.
- Kelly, VP of Systems at WindsorONE
Langfinity became not just software, but a partner.
The Results
300+ hours saved per year
The weekly production meeting alone recovered 52 hours annually. Adding engineering calls, safety training, technical onboarding, and global customer conversations brought the total into the hundreds.
Every minute we use Langfinity is a minute we’re saving. Every hour is an hour saved.
- Kelly, VP of Systems at WindsorONE
Global operations without adding staff
Thanks to Langfinity’s global operations language barrier solution, WindsorONE expanded communication across the U.S., Chile, and Korea with zero increase in headcount.
Leadership can now communicate directly with global teams
“I can finally just schedule a meeting and talk to my team in Chile.”
This change improved speed, culture, and clarity.
Better support for Korean customers
Employees use Langfinity for Korean customer calls, enabling WindsorONE to grow sales without hiring Korean-speaking interpreters.
This made Langfinity a powerful multilingual customer support AI translator for the company.
Future expansion to other markets became possible
With Langfinity’s accuracy, speed, and domain specialization, WindsorONE now has a translation foundation strong enough to support entry into additional international markets.
Conclusion
WindsorONE didn’t adopt Langfinity because translation sounded futuristic. They adopted Langfinity because their business — manufacturing, engineering, production, IT, global sales — depends on clear, accurate multilingual communication every day.
Langfinity improved meeting speed, empowered leaders, reduced operational costs, and unlocked new global opportunities. It became an intelligent infrastructure layer for the entire organization.
It’s been a very useful tool. I don’t have to rely on someone else anymore.
- Kelly, VP of Systems at WindsorONE
For any manufacturer seeking the best AI translation software for manufacturing, WindsorONE’s story shows what’s possible: a company that doesn’t just operate globally, but collaborates and does business globally, in real time.
